Customer satisfaction and retention is important to any business regardless of type. An organised client database and engaging communication strategy are key factors in ensuring ongoing success.
At Sentle we’ve made managing your database a breeze via our intuitive UI and functionality. Features such as 2-way conversational SMS, auto text notifications and integrated voice also mean you can cater your communication strategy to perfectly suit your client-base.
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Click to call contacts very easily through the main Sentle UI. No dialling of numbers, simply click on a contact’s number or the ‘make call’ shortcut.
Call Recordings and Notes
All telephone calls made through Sentle are recorded and easily accessed from the contact activity timeline making it easy to listen back to previous conversations where required.
Conversational SMS (text messaging)
Single or group text messages can be sent out of Sentle with your clients easily able to respond, with each conversation individually stored against their contact activity timeline.
Text alerts and reminders
Automatically update and remind clients about calendar activities, with messages personalised to further enhance engagement.
Easily hook up your emails to Sentle to allow you to keep all communication with your Sentle contacts in one place.
Contact Address Book
All contact details conveniently stored in one easily searchable list.
Sentle Mobile App
Take Sentle with you on the road with all activity updated and stored in your central Sentle system.
Document Storage System
Secure and configurable storage system for all contact files and documents.
Activity History Timeline
All activity for each contact is stored and displayed in an visual timeline.
Calendar and Appointment Manager
Set up appointments, meetings, reminders etc with automated text notifications and alerts.
Build ordered lists of tasks based on your specific business needs and processes.
Take Sentle for a free 14 day trial on us! No payment details required. Click on this button then follow the steps to client management Utopia!