Welcome Fellow
East Midlands Chamber Members to Sentle!

Client management and communication made easy!

Effective client management and communication is key to ongoing business success with customer satisfaction and retention crucial in an ever more competitive marketplace.

At Sentle we saw a gap in the market for a CRM product that combines a class leading and intuitive contact database with true ‘multi channel’ communication features allowing you to engage in a contextual and personal way with your clients. 

There are too many disparate products in the market that don’t talk to each other leaving you with client data in folders over there, call notes scribbled on a pad on your desk and text messages sitting on your mobile.

Sentle brings all of these things together in one unified solution with these features as standard….out.of.the.box.

Local Development Team

Our base at Loughborough University’s Advanced Technology and Innovation Centre means we are ideally situated to serve our customers located throughout the East Midlands.

If you would like a personal demo or meeting then please feel free to get in touch so we can discuss how Sentle can improve your client management and communication!

Intuitive Contact Database

Contact Address Book

All contact details conveniently stored in one easily searchable list.

Sentle Mobile App

Take Sentle with you on the road with all activity updated and stored in your central Sentle system.

Document Storage System

Secure and configurable storage system for all contact files and documents.

Activity History Timeline

All activity for each contact is stored and displayed in an visual timeline.

Calendar and Appointment Manager

Set up appointments, meetings, reminders etc with automated text notifications and alerts.

Task Lists

Build ordered lists of tasks based on your specific business needs and processes.

SMS Conversations and Alerts

Integrated Telephony

Click to call contacts very easily through the main Sentle UI. No dialling of numbers, simple click on a contact’s number or the ‘make call’ shortcut.

Call Recordings and Notes

All telephone calls made through Sentle are recorded and easily accessed from the Contacts’ Activity Timeline making it easy to listen back to previous conversations where required.

Conversational SMS (text messaging)

Single or group text messages can be sent out of Sentle with your clients easily  able to respond, with each conversation individually stored against their contact activity record.

Text alerts and reminders

Automatically update and remind clients about calendar activities, with messages personalised to further enhance engagement.

Email Integration

Easily hook up your emails to Sentle to allow you to keep all communication with your Sentle contacts in one place.

Case Study – inBOS

“At inBOS we are busy managing the back office processes and financial compliance for various self employed and contract workers. Sentle has transformed our day to day operations in many ways.  Conversational text messaging, shared communications in addition to the intuitive timeline and the ability to finally ditch our cumbersome spreadsheets has really enhanced our day to day processes and client interaction”

 

Trudi Knowles – inBOS

Communication

Conversational SMS has vastly improved our communication with our clients. Having a choice of communication channels ensures that we can retain a personal approach.

Organisation

The Sentle contact database has made it a breeze to manage our clients and their data. The activity timeline is especially useful when we need to refer to past communications or document uploads.

Efficiency

Sentle's task lists have made the processes we follow for each of our clients much more efficient and error free with all relevant client data and communication at our fingertips. Goodbye old excel spreadsheets!

Ease of Use

The team at Sentle have made a product that is so easy to use with everything we need in one place, which is a great improvement on what we had before. Sentle is so straightforward to use. We love it!

Take Sentle for a free, no obligation 30 day trial.

Simply send an email to steven.brand@sentle.co.uk and I will be more than happy to add your 10% discount direct to your Sentle account when you have completed your free 14 day trial!

Sign up now!