At the heart of Sentle is the contact database where all your client and customer data and activity history is neatly stored. From the address book to the activity timeline, all the data you need is never more than a couple of clicks away.
Central Address Book
Sentle’s intuitive address book and contact centred design ensures you’ll have all the data you need about your members at your fingertips. All data is easily searched, with shortcuts to actions such as sending SMS or making click calls a breeze.
All contact data is clearly laid out, with data integrity maintained through features as phone number validation and address lookup.
The Sentle Timeline
All activity including conversations be that via telephone or text message are stored and searchable on the contact activity timeline.
Custom fields of various types (dates, drop down lists, check boxes etc) can be adding offering flexibility to your important contact data.
Info Tags and Searching
Prescriptive information tags can be added to contacts making accurate contact searches and the creation of contact groups a breeze.
Schedule tasks and one off or recurring appointments within the Sentle calendar. Automatic notifications and alerts can be easily configured for convenience and the reduction of ‘no shows’